Rising Tide
Sabina Pons: Leveraging Your Platform for Social Change
Episode Summary
Sabina Pons, Partner and Principal Growth Consultant at Growth Molecules, is a dual threat. Not only is she a powerhouse customer success thought leader but she is helping break the stigmas associated with mental health and being a mother in the tech industry by speaking out on her own journey with depression and postpartum depression. On this episode we explore Sabina's experience in both CS and mental health as shares her personal journey with mental health, how she has built high performing global customer success organizations from 4 to nearly 100, and so much more. Enjoy!
Episode Notes
Key Moments:
- 5:00 - A mentorship that turned into a big career move
- 7:51 - Advice on approaching a mentorship relationship
- 9:53 - Difference between mentorship and sponsorship
- 16:26 - Keys to scaling the customer success organization from 4 to almost 100, from NA to global in 3.5 years
- 27:38 - How Sabina approaches building her brand
- 33:39 - Discussing her personal struggle with mental health
- 51:19 - Finding her definition of balance between ambitious career goals and family
- 54:09 - Recalibrating Priorities
- 1:00:24 - One thing you want people to takeaway